Travel Weekly Insight Annual Report 2020

A comprehensive 54 page report produced by Travel Weekly in collaboration with Deloitte. 

The Executive Summary sets an upbeat tone, noting that testing and vaccination may lead to a sharper rebound in travel than has been anticipated.  The need for collaboration between public and private players is highlighted, as is the growing demand from consumers to have flexibility when booking. 

As have many other commentators, the report suggests consumers will become more focussed on experiences, sustainability and avoiding congestion. 

Much is made of the role of technology in the study, highlighting the growing importance of e-passports and likely trend towards digital health IDs. 

Helpful infographics in the report convey findings from the bespoke UK consumer research undertaken, including that 31% plan an overseas holiday in 2021 while 45% are planning a domestic break.  

Analysis by Deloitte experts suggests that business travel “won’t go away, but is likely to come back smaller” given the accelerated adoption of technology for meetings, financial stress felt by many businesses and pressure to reduce travel for environmental reasons, most notably climate change. 

Comment from leading industry associations feature in discussions about prospects for outbound, inbound and domestic tourism in the year ahead, followed by analysis for sectors including business travel, the cruise industry and aviation. Dedicated sections look at Technology, Sustainable Travel, and Health and Safety.