July 23, 2025
Carbon Neutral Coach Tours: Operational Challenges and Scalability
Case study from Leisuretime by Toureasy: "We set out to become the UK’s first carbon neutral coach tour operator - accessible, affordable, and inspiring change across the industry. From measuring full holiday emissions to trialling HVO fuel, we’re learning, adapting, and pushing forward, despite challenges, to make carbon neutral travel part of mainstream tourism."
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July 22, 2025
Cost Savings: Transforming our Housekeeping Operations
A case study by Millennium Hotels and Resorts: "We introduced a guest-facing room cleaning program that allows visitors to choose their desired level of housekeeping. This initiative reduced environmental impact and improved operational efficiency, without compromising the guest experience. It forms a replicable, low-cost solution aligned with our broader sustainability goals and emissions reduction commitments."
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July 18, 2025
ETC | Climate Action Roadmap for National Tourism Organisations
A detailed climate action planning framework by the European Travel Commission to support NTOs looking to create climate action plans.
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July 18, 2025
Climate Action Planning Toolkit and Blueprint | CMPR & The Travel Foundation
A Climate Action Planning Toolkit and Blueprint to support destinations and other tourism organisations create and implement climate action plans.
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July 14, 2025
Revitalising Rural Areas Through Regenerative Practices in Hotels
A case study by Castilla Termal Hotels, sourced by Castilla y Leon Tourist Board: "Castilla Termal revitalises historic buildings in rural Spain by transforming them into sustainable luxury hotels. Through local sourcing, renewable energy, and community partnerships, we offer authentic wellness and cultural experiences that regenerate both the environment and the local economy."
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July 9, 2025
Bus Fleet Decarbonisation: A City-by-City Approach
A case study by Big Bus Tours: "We developed a multi-layered approach to cut emissions, combining monthly carbon tracking, electric bus conversions, renewable energy sourcing, and targeted HVO use. This allowed us to focus on high-impact cities, balance long-term investments with immediate actions, and engage landlords to explore renewable energy options for depots and offices."
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July 8, 2025
Making Risks to Nature Visible in Business Decisions: TNFD Sustainability Reporting
A case study by Rhaetian Railway: "The TNFD creates a framework for making nature visible in corporate management and reporting. Our TNFD application has shown that it is possible to get started even with limited resources. And it offers advantages: TNFD promotes internal awareness of nature-related risks, impacts and opportunities."
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May 8, 2025
ETC: A Destination’s Guide to the NEW EU Sustainability Regulations
A new guide by the European Travel Commission and GDS-Movement to help destinations navigate compliance with upcoming EU sustainability regulations - The Corporate Sustainability Reporting Directive (CSRD), The Empowering Consumers for the Green Transition Directive (ECGTD) and the Green Claims Directive (GCD) - alongside steps destinations can take to comply, manage risk, and leverage opportunities.
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November 13, 2023
Data Appeal: Data-Driven Sustainable Strategies, The DMO Handbook
A free handbook from our partners at Data Appeal, exploring how destinations can champion responsible travel through the strategic use of data.
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March 15, 2023
Decarbonising coach transport in the UK | Confederation of Passenger Transport (CPT)
Two reports by the Confederation of Passenger Transport (CPT) on the decarbonisation of the coach transport sector. They detail the challenges faced by operators and list potential solutions to help the sector transition towards zero-emission vehicles.
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March 1, 2023
ETOA & NTC Webinar | Sustainable Tourism: special focus on Nordic Accommodation
The Nordic region is one of the world's leading destinations for sustainable tourism and the products available for responsible travellers are in abundance. This webinar looks at the amazing examples of sustainability and nature in the region, with a particular focus on accommodation.
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October 19, 2021
ETC Handbook: Encouraging Sustainable Tourism Practices
A detailed synopsis that explores what sustainable tourism is, why it is important and what destinations and businesses around the world are doing to encourage its adoption. The centrepiece of the report consists of twenty case studies, but perhaps of equal value are the chapters bookending these case studies which help the reader develop a better understanding sustainable tourism and consider the many challenges faced by entities wishing to adopt such practices.
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June 14, 2021
Behavioural Economics: Encouraging sustainable choices | BehaviorSMART, Harvard & WTTC
A report by Harvard, WTTC and ETOA's Sustainability Partner, BehaviorSMART, on the science of behavioural economics and how to frame sustainability as the easy choice.
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March 17, 2021
ETC Sustainable Tourism Toolkit
A comprehensive document aimed at European NTOs to help guide their creation and implementation of sustainable tourism strategies.
While much of the 53-page handbook is dedicated to a series of modules that guide practitioners in their work it also contains helpful sections that introduce the importance of sustainability within the tourism sector, the benefits of developing a national approach and a recognition of the many challenges that can hamper progress.
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January 11, 2021
Group NAO Tourism Taxes by Design
A detailed study that came about on the back of an ever-growing number of tourism taxes but coincided with the dramatic decline in tourism flows due to the pandemic.
The research is wide-ranging, looking at examples of different forms of tourism tax, the wide range of rationales used for their introduction, the evidence about their effectiveness and an analysis of how tourism taxes can be introduced in a way that is underpinned by stakeholder support and consumer willingness to pay.
Findings from an extensive survey of DMOs is also included, revealing the significant funding shortfalls that many currently face.
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