ETOA’s community can influence practice and product in Europe’s source and destination markets, affecting long-term sectoral resilience. There is a growing industry of specialist providers supporting sectoral transition, but we recognise that solutions for some might be problematic for others. This hub is designed to help time-poor professionals get informed and understand what is driving change, explore options that might suit their organisation, and find support for implementation. Comment and contributions welcome. 

Sustainability Resources

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This section contains a range of resources (how-to guides, reports, statistics, webinars, opinion pieces etc.) in chronological order, which can be filtered according to category such as ‘regulation and compliance’ and ‘decarbonisation’ and ‘sourcing product. Materials may also be navigated using the ‘Categories’ menu to the right. Suggestions for inclusion are welcome. Please note: those tagged ‘Members only’ accordingly require ETOA members to log in to view. 

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July 23, 2025

Carbon Neutral Coach Tours: Operational Challenges and Scalability

Case study from Leisuretime by Toureasy: "We set out to become the UK’s first carbon neutral coach tour operator - accessible, affordable, and inspiring change across the industry. From measuring full holiday emissions to trialling HVO fuel, we’re learning, adapting, and pushing forward, despite challenges, to make carbon neutral travel part of mainstream tourism."
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July 22, 2025

Cost Savings: Transforming our Housekeeping Operations

A case study by Millennium Hotels and Resorts: "We introduced a guest-facing room cleaning program that allows visitors to choose their desired level of housekeeping. This initiative reduced environmental impact and improved operational efficiency, without compromising the guest experience. It forms a replicable, low-cost solution aligned with our broader sustainability goals and emissions reduction commitments."
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July 18, 2025

ETC | Climate Action Roadmap for National Tourism Organisations

A detailed climate action planning framework by the European Travel Commission to support NTOs looking to create climate action plans.
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July 18, 2025

Climate Action Planning Toolkit and Blueprint | CMPR & The Travel Foundation

A Climate Action Planning Toolkit and Blueprint to support destinations and other tourism organisations create and implement climate action plans.
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July 14, 2025

Intrepid | The Business of Better: How B Corp Certification Drives Success

A short case study by Intrepid Travel highlighting the many benefits of B Corp certification - from financial gains and increased brand reputation, to preparing for regulatory compliance and having a lasting positive impact on people and places.
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July 14, 2025

Revitalising Rural Areas Through Regenerative Practices in Hotels

A case study by Castilla Termal Hotels, sourced by Castilla y Leon Tourist Board: "Castilla Termal revitalises historic buildings in rural Spain by transforming them into sustainable luxury hotels. Through local sourcing, renewable energy, and community partnerships, we offer authentic wellness and cultural experiences that regenerate both the environment and the local economy."
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July 11, 2025

B Corp: Free Introduction

A free, online, on-demand introductory course to the B Corp movement by B Lab Europe and B Lab UK.
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July 11, 2025

Interactive Climate Maps by Probable Futures

A series of interactive climate maps by the non-profit climate literacy initiative, Probable Futures.
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July 11, 2025

Climate Action: The Glasgow Declaration FAQs

An introduction to the Glasgow Declaration for Climate Action in Tourism, and how to become a signatory.
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July 11, 2025

Regenerative, Community-focused Tourism: Our “Living” Sustainability Policy

A case study by GJ Travel: "With over 94 years of experience, GJ Travel wanted to better frame its long-standing values and evolve with purpose. Together with our entire staff, we developed a company-wide sustainability policy and created Workshop on Wheels, a regenerative travel concept connecting guests with local communities through learning, hands-on action, and lasting impact."
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Sustainability at ETOA

Sustainability at ETOA means climate action, better product, and policy work. We measure and managing our impact, help members find solutions, and engage with institutions, experts and partners to support the development of an enabling framework of smart regulation, funding, and good practice.  

From decarbonisation to diversification, we work with operators responding to global demand, the European supply chain and host destination to align interests of climate, community and commerce. 

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For queries about the Sustainability Hub please email sustainability@etoa.org