ETOA’s community can help shape tourism practices and products across Europe and its source markets, influencing the long-term strength of the industry. A growing industry of specialist providers are supporting this shift, but we understand that not every solution works for everyone.

This hub is here to help busy professionals stay informed, understand what’s driving change, explore options that could work for their organisation, and find support for putting them into action. We welcome your comments and contributions.

Sustainability Resources

Assess Your Organisation’s Approach to Sustainability in 10 Minutes!
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Sustainability Partner Offers
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The Sustainability Hub contains a range of resources, filtered by category. Suggestions are appreciated and we welcome your contribution.

Resources tagged ‘Members ’ require ETOA members to log in to view. 

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Members
August 4, 2025

Carbon Neutral Coach Tours: Operational Challenges and Scalability

Case study from Leisuretime by Toureasy: "We set out to become the UK’s first carbon neutral coach tour operator - accessible, affordable, and inspiring change across the industry. From measuring full holiday emissions to trialling HVO fuel, we’re learning, adapting, and pushing forward, despite challenges, to make carbon neutral travel part of mainstream tourism."
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Members
July 22, 2025

Cost Savings: Transforming our Housekeeping Operations

A case study by Millennium Hotels and Resorts: "We introduced a guest-facing room cleaning program that allows visitors to choose their desired level of housekeeping. This initiative reduced environmental impact and improved operational efficiency, without compromising the guest experience. It forms a replicable, low-cost solution aligned with our broader sustainability goals and emissions reduction commitments."
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Members
July 18, 2025

ETC | Climate Action Roadmap for National Tourism Organisations

A detailed climate action planning framework by the European Travel Commission to support NTOs looking to create climate action plans.
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Members
July 18, 2025

Climate Action Planning Toolkit and Blueprint | CMPR & The Travel Foundation

A Climate Action Planning Toolkit and Blueprint to support destinations and other tourism organisations create and implement climate action plans.
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Members
July 14, 2025

Intrepid | The Business of Better: How B Corp Certification Drives Success

A short case study by Intrepid Travel highlighting the many benefits of B Corp certification - from financial gains and increased brand reputation, to preparing for regulatory compliance and having a lasting positive impact on people and places.
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Members
July 14, 2025

Revitalising Rural Areas Through Regenerative Practices in Hotels

A case study by Castilla Termal Hotels, sourced by Castilla y Leon Tourist Board: "Castilla Termal revitalises historic buildings in rural Spain by transforming them into sustainable luxury hotels. Through local sourcing, renewable energy, and community partnerships, we offer authentic wellness and cultural experiences that regenerate both the environment and the local economy."
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Members
July 11, 2025

B Corp: Free Introduction

A free, online, on-demand introductory course to the B Corp movement by B Lab Europe and B Lab UK.
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Members
July 11, 2025

Interactive Climate Maps by Probable Futures

A series of interactive climate maps by the non-profit climate literacy initiative, Probable Futures.
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Members
July 11, 2025

Climate Action: The Glasgow Declaration FAQs

An introduction to the Glasgow Declaration for Climate Action in Tourism, and how to become a signatory.
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Members
July 11, 2025

Regenerative, Community-focused Tourism: Our “Living” Sustainability Policy

A case study by GJ Travel: "With over 94 years of experience, GJ Travel wanted to better frame its long-standing values and evolve with purpose. Together with our entire staff, we developed a company-wide sustainability policy and created Workshop on Wheels, a regenerative travel concept connecting guests with local communities through learning, hands-on action, and lasting impact."
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Sustainability at ETOA

Sustainability at ETOA means climate action, better product, and policy work. We measure and manage our impact, help members find solutions, and engage with institutions, experts and partners to support the development of an enabling framework of smart regulation, funding, and good practice.  

From decarbonisation to diversification, we work with operators responding to global demand, the European supply chain and host destination to align interests of climate, community and commerce. 

Climate Action at ETOA

Sustainability at ETOA

For queries about the Sustainability Hub please email sustainability@etoa.org