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July 22, 2025
Cost Savings: Transforming our Housekeeping Operations
A case study by Millennium Hotels and Resorts: "We introduced a guest-facing room cleaning program that allows visitors to choose their desired level of housekeeping. This initiative reduced environmental impact and improved operational efficiency, without compromising the guest experience. It forms a replicable, low-cost solution aligned with our broader sustainability goals and emissions reduction commitments."
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July 14, 2025
Intrepid | The Business of Better: How B Corp Certification Drives Success
A short case study by Intrepid Travel highlighting the many benefits of B Corp certification - from financial gains and increased brand reputation, to preparing for regulatory compliance and having a lasting positive impact on people and places.
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July 11, 2025
B Corp: Free Introduction
A free, online, on-demand introductory course to the B Corp movement by B Lab Europe and B Lab UK.
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July 11, 2025
Regenerative, Community-focused Tourism: Our “Living” Sustainability Policy
A case study by GJ Travel: "With over 94 years of experience, GJ Travel wanted to better frame its long-standing values and evolve with purpose. Together with our entire staff, we developed a company-wide sustainability policy and created Workshop on Wheels, a regenerative travel concept connecting guests with local communities through learning, hands-on action, and lasting impact."
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July 9, 2025
Bus Fleet Decarbonisation: A City-by-City Approach
A case study by Big Bus Tours: "We developed a multi-layered approach to cut emissions, combining monthly carbon tracking, electric bus conversions, renewable energy sourcing, and targeted HVO use. This allowed us to focus on high-impact cities, balance long-term investments with immediate actions, and engage landlords to explore renewable energy options for depots and offices."
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July 8, 2025
Making Risks to Nature Visible in Business Decisions: TNFD Sustainability Reporting
A case study by Rhaetian Railway: "The TNFD creates a framework for making nature visible in corporate management and reporting. Our TNFD application has shown that it is possible to get started even with limited resources. And it offers advantages: TNFD promotes internal awareness of nature-related risks, impacts and opportunities."
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February 15, 2024
Intrepid | Carbon labels and calculating trip emissions
Intrepid shares an open source guide for travel and tourism businesses to calculate the greenhouse gas emissions generated from trips and create carbon labels to present the information to customers, based on Intrepid's trip emissions methodology.
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May 23, 2023
UNWTO Experiences in measuring the sustainability of tourism
The report sets out to provide a synopsis for policymakers based on the findings of a series of eleven pilot studies in different destinations around the world focussed on measuring the sustainability of tourism.
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June 27, 2022
ETOA Snapshot | Sustainability metrics
Ten minute video session with Rachel Read and David Edwards on varying approaches to measuring sustainability.
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Latest
- Carbon Neutral Coach Tours: Operational Challenges and Scalability Members
- Cost Savings: Transforming our Housekeeping Operations Members
- ETC | Climate Action Roadmap for National Tourism Organisations Members
- Climate Action Planning Toolkit and Blueprint | CMPR & The Travel Foundation Members
- Intrepid | The Business of Better: How B Corp Certification Drives Success Members
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