July 23, 2025
Carbon Neutral Coach Tours: Operational Challenges and Scalability
Case study from Leisuretime by Toureasy: "We set out to become the UK’s first carbon neutral coach tour operator - accessible, affordable, and inspiring change across the industry. From measuring full holiday emissions to trialling HVO fuel, we’re learning, adapting, and pushing forward, despite challenges, to make carbon neutral travel part of mainstream tourism."
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July 22, 2025
Cost Savings: Transforming our Housekeeping Operations
A case study by Millennium Hotels and Resorts: "We introduced a guest-facing room cleaning program that allows visitors to choose their desired level of housekeeping. This initiative reduced environmental impact and improved operational efficiency, without compromising the guest experience. It forms a replicable, low-cost solution aligned with our broader sustainability goals and emissions reduction commitments."
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July 14, 2025
Intrepid | The Business of Better: How B Corp Certification Drives Success
A short case study by Intrepid Travel highlighting the many benefits of B Corp certification - from financial gains and increased brand reputation, to preparing for regulatory compliance and having a lasting positive impact on people and places.
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July 14, 2025
Revitalising Rural Areas Through Regenerative Practices in Hotels
A case study by Castilla Termal Hotels, sourced by Castilla y Leon Tourist Board: "Castilla Termal revitalises historic buildings in rural Spain by transforming them into sustainable luxury hotels. Through local sourcing, renewable energy, and community partnerships, we offer authentic wellness and cultural experiences that regenerate both the environment and the local economy."
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July 11, 2025
Regenerative, Community-focused Tourism: Our “Living” Sustainability Policy
A case study by GJ Travel: "With over 94 years of experience, GJ Travel wanted to better frame its long-standing values and evolve with purpose. Together with our entire staff, we developed a company-wide sustainability policy and created Workshop on Wheels, a regenerative travel concept connecting guests with local communities through learning, hands-on action, and lasting impact."
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July 9, 2025
Bus Fleet Decarbonisation: A City-by-City Approach
A case study by Big Bus Tours: "We developed a multi-layered approach to cut emissions, combining monthly carbon tracking, electric bus conversions, renewable energy sourcing, and targeted HVO use. This allowed us to focus on high-impact cities, balance long-term investments with immediate actions, and engage landlords to explore renewable energy options for depots and offices."
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July 8, 2025
Making Risks to Nature Visible in Business Decisions: TNFD Sustainability Reporting
A case study by Rhaetian Railway: "The TNFD creates a framework for making nature visible in corporate management and reporting. Our TNFD application has shown that it is possible to get started even with limited resources. And it offers advantages: TNFD promotes internal awareness of nature-related risks, impacts and opportunities."
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May 23, 2023
UNWTO Experiences in measuring the sustainability of tourism
The report sets out to provide a synopsis for policymakers based on the findings of a series of eleven pilot studies in different destinations around the world focussed on measuring the sustainability of tourism.
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October 19, 2021
ETC Handbook: Encouraging Sustainable Tourism Practices
A detailed synopsis that explores what sustainable tourism is, why it is important and what destinations and businesses around the world are doing to encourage its adoption. The centrepiece of the report consists of twenty case studies, but perhaps of equal value are the chapters bookending these case studies which help the reader develop a better understanding sustainable tourism and consider the many challenges faced by entities wishing to adopt such practices.
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