2025 Event Schedule
| Agenda Friday 31st October | |
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Enjoy the flexibility of pre-scheduled and open appointments, complemented by a vibrant social programme featuring networking lunches, coffee breaks, and a relaxed drinks reception. |
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| 08:00 – 08:50 | Registration |
| 08:50 – 09:00 | Welcome |
| 09:00 – 17:30 | B2B Workshop |
| 17:30 – 20:00 | Evening Reception |
| Weekend activities 1st-2nd November | |
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Thank you to our sponsors for providing a great weekend programme for GEM delegates. |
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For more information, contact us.
| Agenda Monday 3rd November | |
GEM 2025 Conference | Keeping tourism competitive |
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| 09:00 – 09:30 |
Registration & Welcome Refreshments |
| 09:30 – 11:15 |
Sessions: Navigating Hype Versus Hope 1. Travel Transformed: Harnessing AI to Understand and Engage today’s traveller
|
| 11:15 – 11:45 | Break |
| 11:45 – 12:30 | ETOA Briefing & Insights |
| 12:30 – 14:00 | Destination Lunch |
| 14:00 – 15:00 | Will my job exist in 5 years? The changing landscape in tourism careers employment and skills |
| 15:00 – 15:30 |
Keeping the Human Touch: Social intelligence in a Global Digital Economy |
| 15:30 – 16:00 | Networking Break |
| 16:00 – 16:30 | Day-to-day Green skills for all Tourism Professionals |
| 16:30 – 17:00 |
Future-Proofing Tourism: Solving the Digital Skills Challenge |
Primary Venue
GEM will take place at the Intercontinental London – The O2. The venue is conveniently located close to the tube station of North Greenwich, so easily reachable by tube.









