2025 Event Schedule

Friday 31st October

 

Enjoy the flexibility of pre-scheduled and open appointments, complemented by a vibrant social programme featuring networking lunches, coffee breaks, and a relaxed drinks reception.

08:00-08:50 | Registration
08:50-09:00 | Welcome
09:00-17:30 | B2B Workshop
17:30-20:00 | Evening Reception

 

Monday 3rd November 

GEM 2025 Conference | Keeping tourism competitive


As a key feature of the GEM 2025 programme, the conference on Monday, 3rd November will equip members with practical insights into the most pressing issues shaping the future of inbound European tourism.

09:00-09:30 | Registration & Welcome Refreshments

09:30-10:15 | Joshua Ryan-Saha, Edinburgh Futures Institute – Big picture view of developments in AI

10:30-11:15 | 1. AI – Practical applications at work | Dan Taylor, Salt

2. Tourism Quick Toolkits – practical updates on key topics to help you stay ahead and informed

11:15-11:45 | Break

11:45-12:30 | ETOA Briefing & Insights

12:30-14:00 | Destination Lunch

14:00-17:00 | Will my job exist in 5 years? The changing landscape in tourism careers employment and skills.

Keynote & Panel

  • The changing landscape in tourism careers, employment and skills
  • Link across social, digital and green skills – will my job exist in 5  years and if so, how will it be different?

Social Panel | Keeping the Human Touch – social intelligence and skills and in a digital economy

Green Panel | Day-to-day green skills needed by all tourism professionals.

Digital Presentation | Beyond AI – digital competence gap identification – ‘you don’t know what you don’t know’

Primary Venue

GEM will take place at the Intercontinental London – The O2. The venue is conveniently located close to the tube station of North Greenwich, so easily reachable by tube.

Conference Venue

GEM Conference will take place the Mermaid Theatre.