2025 Event Schedule
GEM 2025 Conference | Keeping tourism competitive
As a key feature of the GEM 2025 programme, the conference on Monday, 3rd November will equip members with practical insights into the most pressing issues shaping the future of inbound European tourism.
Monday 3rd November
09:00-09:30 | Registration & Welcome Refreshments
09:30-10:15 | Joshua Ryan-Saha, Edinburgh Futures Institute – Big picture view of developments in AI
10:30-11:15 | 1. AI – Practical applications at work | Dan Taylor, Salt
2. Tourism Quick Toolkits – practical updates on key topics to help you stay ahead and informed
11:15-11:45 | Break
11:45-12:30 | ETOA Briefing & Insights
12:30-14:00 | Destination Lunch
14:00-17:00 | Will my job exist in 5 years? The changing landscape in tourism careers employment and skills.
Keynote & Panel
- The changing landscape in tourism careers, employment and skills
- Link across social, digital and green skills – will my job exist in 5 years and if so, how will it be different?
Social Panel | Keeping the Human Touch – social intelligence and skills and in a digital economy
Green Panel | Day-to-day green skills needed by all tourism professionals.
Digital Presentation | Beyond AI – digital competence gap identification – ‘you don’t know what you don’t know’
Primary Venue
GEM will take place at the Intercontinental London – The O2. The venue is conveniently located close to the tube station of North Greenwich, so easily reachable by tube.