24 September 2019 | While best efforts have been made to verify the accuracy of the information, it should be used as guidance only. If you have updated information please contact policy@etoa.org.


No tax has been implemented in Madrid so far.

Please click on the right hand banner for further information about tourism tax in the rest of Spain.

Access and Mobility

Air Quality restrictions (low emission zones)

Madrid Central has a low emission zone (Zona de Bajas Emisiones)

  • Tour coaches are exempt until 2023. Access will then only be allowed who meet at least B yellow sticker standard (Euro 4/5) of Distintivo Ambiental. From 2025 at least C sticker (Euro 6).
  • Minibuses are exempt until 2020. Access will then only be allowed who meet at least B yellow sticker standard (Euro 4/5) of Distintivo Ambiental. From 2022 at least C sticker (Euro 6).
Destinations Madrid Transport


These attractions are selected due to high demand and/or operational issues. If you think we should include others, please contact policy@etoa.org.

Attractions based in Spain outside of Madrid can be found here.

Attractions in Barcelona can be found here.

If you are a member attraction of ETOA and would like your attraction featured on this page, please contact policy@etoa.org.

Information about opening hours, tickets and exhibitions here.

Contact information:
Phone: +34913302800
Email: museo.nacional@museodelprado.es or cav@museodelprado.es

Groups must book minimum 24 hours in advance. Accredited groups can get up to 50% off. Educational groups can enter for free.
For an increased fee, groups can book their visits from 9:00-10:00 before general admission.

Destinations Madrid Attractions

Information about opening hours and ticket prices here.

Information about group tickets and conditions (8-30 people, including guide) here.

Destinations Madrid Attractions-2

Information about opening hours and ticket prices here.

Information about guided tours, Group visitis and conditions for tourism professionals here.

Contact information:
Phone: +34917911370
Email: cavthyssen@museothyssen.org

Information about opening hours and ticket prices here.

Contact information:

Destinations Madrid Attractions-3

Guiding regulation

In Spain, guiding (Guía turístico) is a partly regulated profession (regulated by regions – Comunidades Autonomas), where some autonomous regions, such as the Basque country, have not regulated the profession, others like Asturias or Andalusia have regulated it, and Madrid has deregulated it.

Museums and Patrimonio Nacional (Royal palaces, castles and some museums) are not part of the regional guiding regulations, and guides need to have a licence to be able to guide in these places.

Despite regions not having regulated guiding or have deregulated guiding, operators are frequently reporting verbal attacks on international guides/tour directors from local guides. If you are experiencing such issues, please contact policy@etoa.org.

You can find more information about guiding regulations in Spain on the Europeans Commission’s website here and read our guide on guiding regulations here.

Please click on the right hand banner to read more about guiding regulations in Europe and the ETOA tour guide ID card. 

Public holidays and opening hours

Spain has approximately eight national holidays (Fiestas Nacionales) annually as well as several regional and local holidays. The dates and numbers of public holidays are announced by the government for the following year in October.

Official announcements can be found here.

Local holidays in Comunidad de Madrid can be found in this document, page 13.

Destinations Madrid Christmas

Events and seasonality

A calendar for events in Madrid 2019-2020 can be found here.

ETOA activity

Our local Spain Country Representatives Jorge Traver and Joanne Cadier are focusing on developing the local membership base as well as our relationship with local authorities, attractions and other stakeholders.

In September 2019 ETOA held its 30th Anniversary drinks reception in Madrid. Madrid was also the base for our first ETOA Iberia working group. If you would like to hear more about this working group, please contact Jorge Traver.

Jorge Traver

Jorge Traver
Country representative, Spain
+34 629 088 344

Flag Spain
Jo Cadier

Joanne Cadier
Country representative, Spain
+34 645 683 643

Flag Spain


Madrid Region’s 2016-2019 tourism strategy can be found here.

Destinations Madrid Resources

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