24 September 2019 | While best efforts have been made to verify the accuracy of the information, it should be used as guidance only. If you have updated information please contact policy@etoa.org.


These attractions are selected due to high demand and/or operational issues. If you think we should include others, please contact policy@etoa.org.

Attractions based in Italy outside of Venice, Rome and Florence can be found here.

Attractions based in Rome can be found here.

Attractions based in Venice can be found here.

If you are a member attraction of ETOA and would like your attraction featured on this page, please contact policy@etoa.org.

Individual tickets can be bought through this page.

Opening hours and information about the museum can be found here.

They maximum size of groups allowed in is 20 people per group including the guide from March to October. From November to February the maximum size of groups is 25.

Group tickets can be booked and paid for over the phone or by emailing Opera Laboratori. Tickets can be purchased for the following year from around October.

ETOA Update, June 2019: We have been in contact with various members regarding the new restrictions, lack of availability and booking methods. If you are experiencing similar issues, please contact policy@etoa.org.

Information about groups at the gallery can be found here.

Tickets can be bought through this page. It is also possible to purchase group tickets by emailing Opera Laboratori. Tickets can be purchased for the following year from around October.

A new €70 group fee at the Uffizi Gallery has been in place since 01 March 2019 for all groups from 15-25 pax (groups over 25 pax are not permitted).

After being in contact with the Gallery, it has become apparent that the main reason for the new regulation is to avoid congestion. For groups with self-guided visits it is possible to split up the group to smaller entities of max. 14 pax to avoid the fee. Uffizi recommend that the fee is only paid on arrival and not online in case the group has reduced in size.

Information about opening hours and tickets can be found here.

Tickets for up to 10 people can be booked online via this link.

It is also possible to reserve tickets by phoning Firenze Musei on +39 055 294883. Group bookings for over 10 people can be done via this phone number or by ordering several tickets online.

Information about opening hours and tickets can be found here.

The tickets give access to all of the six monuments in the museum and can be used for 72 hours.

Bookings for more than 10 people can be made via email.

Visit Florence has written an article about the various rooms in the museum.

Destinations Florence Attractions

Guiding regulation

Italy regulates both guida turistica and accompagnatore turistico and defines them in such a way that their activities are mutually exclusive.

If you would like to read more about guiding regulations in Italy, please follow this link.

Please click on the right hand banner to read more about the ETOA tour guide ID card, which has proven to be a useful proof of ID when approached by local police in Venice.

Public holidays and opening hours

24 June – Festa di San Giovanni: Florence’s public holiday. Parades takes place in the historical center, fireworks at night. Many shops and offices close in the afternoon, if not all day.

Business hours in Italy are generally 08:00/09:00 to 13:00 and again 15:00 to 17:00/18:00 Monday to Friday. Contacting government and authorities can generally be done from 08:00 to 14:00 Monday to Friday.

1 January New Year’s Day
6 January Epiphany
25 April Liberation from Nazi-fascism
Between 22 March and 25 April Easter Monday
1 May Labour Day
2 June Republic Day
1 November All Saints
8 December Immaculate Conception
25 December Christmas Day
26 December Saint Stephen

More information can be found here.

Events and seasonality

Several times a year Pitti tradeshow
Yearly in June Firenze Rock Festival (at Visarno Arena)
Yearly in June Calcio Storico Fiorentino (Santa Croce square closed)
Destinations Florence Events

ETOA activity

ETOA Country Representative Jorge Traver and Market Specialist Nadia Falchi are focusing on developing the local membership base as well as our relationship with local authorities, attractions and other stakeholders.

ETOA has a close relationship with the city and has held various events in Florence, including HEM (Hoteliers European Marketplace) in 2017 and 2018.

Nadia's Headshot

Nadia Falchi

Market Specialist, Italy


(+39) 06 9931 3900

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Jorge Traver

Jorge Traver

Country representative, Italy


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