Tour Operator and OTA Operating Guidelines


During the crisis, Tour Operators and OTAs have created operating guidelines to reassure both clients and staff of a safe re-opening, and to let people know what to expect on tour.  

Below are some examples. While companies are taking note of government and WHO guidelines and good practice templates produced by trade associations (e.g. TOURCARE and WTTC guidelines below), in-house practice has been tailored to suit an individual’s company’s product and  clientele.

These are offered as inspiration to other operators, and to give suppliers and partners an idea of what to expect when working with Tour Operators and OTAs.  

If you would like us to add materials to this page, please contact us.

Industry Association Guidelines


Health and sanitazation guidelines designed specifically for tour operator members created by ETOA, USTOA and CATO


Global Protocols for the New Normal – Tour Operators

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