HEM 2010
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FREQUENTLY ASKED QUESTIONS

What is HEM?
HEM is the only ETOA workshop that focuses on organising appointments for hotel contractors and hoteliers throughout Europe, as well as introducing contractors to destinations and their individual hotels through tourist boards. The event is timed to coincide with the start of the contracting period. The event is opened to both ETOA members and non-members.

When is HEM?
12 February 2010, with timings as follows:

8:00am - 5:30pm: Registration & Appointments
5:30pm - 8:00pm: Drinks party

Where is HEM?
London, UK. The venue is Hilton London Metropole Hotel   [details]

Who attends HEM?
Hotel Contractors, Leading European Hoteliers & Tourist Boards

How does the event work?
Hotel Contractors take tables, and European hoteliers and city board delegates visit the tables according to their pre-arranged appointment list. There are 32 appointment slots throughout the day, each lasting 12 minutes.

How do I register and prepare?
Step 1:  Company Registration: You must first register your company at www.etoa.org/HEM. You will then receive a username and password by email.
Step 2:  Delegate Registration: With your company username and password, you will be able to register individual delegates to attend HEIM. Upon registration you may pay by credit card, and an invoice will be sent out to you.
Step 3:  Making Appointment Requests: You will receive an email at the end of January asking you to make your appointment requests online.
Step 4:  Appointment Assignments: We will assign your appointments for you. Please remember that you will receive appointments that you have not requested as companies can also request you.
Step 5:  Provisional List of Appointments: You will receive your provisional list of appointments one week prior to the event.
Step 6:  Final Appointments: Your final appointment list will be given to you on the day of the event.

How much does HEM cost?
See www.etoa.org/HEM/costs.aspx

How do I sponsor HEM?
Please contact Jay Munro-Michell at ETOA on +44 (0)20 7499 4412 for details.

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